Payment Suspense Center does not handle custom batch payment type (Doc ID 408638.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.0.0.0.1 to 7.0.0.0.1 [Release 7.0.0]
HP 9000 HP-UX 11.0 (32 bit)

Symptoms

By default, Infranet has a batch payment type, 'CHECK'. It's fine to do the 
suspense payment of 'CHECK', and able to show it in the Payment Suspense Center.

For example, one has configured a new batch payment type, 'EXTERNAL'. It's 
fine to create the payment of 'EXTERNAL' batch, but Payment Suspense Center 
does no show the suspended payment record.

Steps to reproduce:
1. Make an External Payment Batch in Payment Tool, consisting of one or more 
   payments, and only put in the amount. 
2. Click validate, and the payments will have the status 'Suspended'.
3. Click on the status 'Suspended' and Payment Suspence Center will 
   automatically be openen.
4. But the payment records does not show in the list.

Cause

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