DM Reports get_poid_id_from_cache error (Doc ID 408736.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 6.7.0.1.1 to 6.7.0.0.1 [Release 6.7.0]
All Platforms
checked for relevance on 7th Nov 2008
***Checked for relevance on 23-Dec-2010***
***Checked for relevance on 13-Jun-2012***
Checked for relevance on 28-Oct-2015.
Checked for relevance on 13-Nov-2013.


Symptoms

Unable to create an account through Developer's API. On creating an account through Developer's API, subsequently it fails when it tries to get balances. 

The exact error message is:
get_poid_id_from_cache: get_new_poid_id_range failed in retrieving the range of poids

Cause

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