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Resources Not Created When An Add-On Plan Is Purchased (Doc ID 408767.1)

Last updated on DECEMBER 06, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 6.5.0.3.1 and later
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Billing and Revenue Management, resources are not created in Customer Center when an add-on plan with a non-currency resource is purchased.

Steps to see this issue:

1. Create a plan with a non-currency resource.
2. Define a credit limit and a credit floor for this resource.
3. Purchase this deal to an existing account.
4. The resource is not created (BAL_GRP_BALS_T is empty for this account/resources and in the Customer Center tab the resource is not displayed).

Cause

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In this Document
Symptoms
Cause
Solution

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