'Failed To Download Reference Code List Data' Error When Opening PDF Document. (Doc ID 412742.1)

Last updated on JANUARY 28, 2007

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.1
This problem can occur on any platform.

Symptoms

RDC : The following error is displayed when opening any PDF document :

'Failed to download Reference Code List data that is required for RDC processing'

Error Code :  0

Error Msg :

 

The PDF trace file shows the following error :

2007-01-26 14:08:23 : <?xml version="1.0" encoding="UTF-8" ?><error> <errorcode>2008</errorcode> <errormessage><![CDATA[Could not run database function/procedure]]></errormessage></error>

Cause

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