Two 'Site Placement' Export'S, The [Search For Study Region] Has 'Error On Page' (Doc ID 414833.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical TrialMinder - Version: 2.2
This problem can occur on any platform.

Symptoms

On 2.2 in Production:
When attempting to run 'Site Placement Export' and 'Site placement Address Export' in Site Minder
, the [Search for Study Region] returns 'Error on page' on the left bottom of the screen, while nothing else happened for the 'click' action.

ERROR
'Error on page' on the left bottom of the screen.

STEPS
The issue can be reproduced at will with the following steps:
1. Select 'Site Placement Export' or 'Site Placement Address Export'
2. Click 'Search for Study'
3. Select one
4. Click 'Accept Selections'
5. Study Selected is now shown in Study Selected:* box.
6. Clicked on 'Search for Study Region'
Nothing occurs and no screen is displayed.
Browser window status (bottom of browser window) says--> Error on Page

Cause

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