RDC ONSITE DOES NOT RECOGNIZE VALID USER ACCOUNT SO UNABLE TO LOGIN. (Doc ID 416156.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.2 and later
Information in this document applies to any platform.
.

When user tries to login into RDC ONSITE they receive an error related to invalid user/password.

User is not able to login into RDC Onsite with the same user account , which allows them to login into Oracle Clinical/ RDC.

Also after installing RDC Onsite, the following errors are noticed from log file.

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In this Document

Symptoms

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