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Opening opaConfig Gives Error: Cannot Connect to Database. Please try again (Doc ID 417129.1)

Last updated on SEPTEMBER 01, 2020

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.2 to 4.6.0 [Release 4.5.2 to 4.6.0]
Information in this document applies to any platform.


On OC, when attempting to open opaConfig in order to setup a database connection, and trying to save the following error occurs.

"Cannot connect to database. Please try again"


1. Installed the OC4.5.2.0 patch
2. Open opaConfig  to setup a database connection
3. Save


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