Opening opaConfig Gives Error: Cannot Connect to Database. Please try again
(Doc ID 417129.1)
Last updated on SEPTEMBER 01, 2020
Applies to:
Oracle Clinical Remote Data Capture Option - Version 4.5.2 to 4.6.0 [Release 4.5.2 to 4.6.0]Information in this document applies to any platform.
Symptoms
On OC 4.5.2.0, when attempting to open opaConfig in order to setup a database connection, and trying to save the following error occurs.
ERROR
"Cannot connect to database. Please try again"
STEPS
1. Installed the OC4.5.2.0 patch
2. Open opaConfig to setup a database connection
3. Save
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |