How To Use Remote Diagnostic Agent (RDA) For The Billing And Revenue Management (BRM) Products
(Doc ID 418516.1)
Last updated on JANUARY 16, 2020
Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 7.0.0 to 7.5.0] Oracle Communications BRM - Elastic Charging Engine - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 11.2.0 to 11.3.0] Oracle Communications Pricing Design Center - Version 188.8.131.52.0 and later Information in this document applies to any platform.
This article contains information about using the Oracle RDA to obtain diagnostic information that should be provided when logging a Service Request with Technical Support.
The information provided will assist Technical Support in pinpointing your problem and reduce delays caused by frequent requests for more information.
Describe how to use Remote Diagnostic Agent with BRM products.
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