"java.lang.NullPointerException" When Installing Pipeline And AAA Gateway In The Same Directory (Doc ID 421096.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.4.0.0.0 [Release 7.3.0 to 7.4.0]
HP-UX PA-RISC (64-bit)
***Checked for relevance on 20-May-2010***
Checked for relevance on 2-Mar-2015.

Symptoms

The documentation recommends that Pipeline Manager and AAA Gateway be installed in the same directory (default /opt/ifw). A problem on HP-UX platform has been found where the second component to be installed does not complete successfully and files are removed from the original installation. This will happen regardless of the order of installation.

The complete error is:

Creating uninstaller...
An error occurred during wizard bean change notification:
java.lang.NullPointerException
at com.installshield.extras.product.UpdateMultipleFiles.getChild(UpdateMultipleFiles.java:56)
at com.installshield.extras.product.UpdateMultipleFiles.execute(UpdateMultipleFiles.java:39)
at com.installshield.wizard.StandardWizardListener.execute(StandardWizardListener.java:123)
at com.installshield.wizard.StandardWizardListener.currentBeanChanged(StandardWizardListener.java:106)
at com.installshield.wizard.Wizard$RunThread.run(Wizard.java:1564)



Cause

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