Demantra Analytical Engine Errors With Configured Identity Is Incorrect, Engine on machine <XXXX> could not be created (Doc ID 428885.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Demantra Demand Management - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

Users ran the Demantra Analytical engine and the following error was observed:

ERROR
04:10:48:933 ERROR Engine on machine <XXXX> could not be created.
HRESULT=0x8000401a - The server process could not be started because the
configured identity is incorrect. Check the username and password.

XXXX - represents a generic machine name linked to the Demantra distributed engine

Steps To Reproduce:
The issue can be reproduced at will with the following steps:

Run the Demantra Analytical Engine

Note that this error usually occurs not when the Engine is manually launched (ex. the user physically double clicks on the StartEngine2k.bat file or runs the Engine through the Engine Administrator screen) but rather when the start engine job occurs as part of a scheduled job/workflow/remote call

Cause

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