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Non Currency Account Level Adjustment: Increase or Decrease (Doc ID 428908.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Communications Apps (Portal) - Version: 7.2.1
Microsoft Windows

Symptoms

There are  two types of non-currency resources in Portalbase system.

When you try to do an account level adjustment in Customer Center on a non-currency resource with a
positive value and choose the Decrease Balance option, the non-currency resource balance actually
increases.

 for example,

This is wrong.

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References


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