Account Level Non-Currency Adjustment Reasons Shows Currency Adjustment Reasons in 7.2.1 (Doc ID 429222.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Communications Apps (Portal) - Version: 7.2.1
Microsoft Windows

Symptoms

In the reasons.en_US file it appears that string versions 21 and 22 should be used to set non-currency adjustment reasons. However, when doing an adjustment, the currency adjustment reasons are displayed for a non-currency adjustment.

STEPS TO REPRODUCE THE PROBLEM:

1. Start Customer Center.
2. Open one account with non-currency resource
3. Go to "Balance" tab -> "Account Adjustment", Select "Non-Currency"
3. From "Select an ID" drop down, choose "Account"
4. Select either "Increase balance" or "Decrease balance"

Observe the reason code drop down shows the reasons for currency adjustment reasons, not for non-currency as defined in reasons.en_US.

Cause

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