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Server Received "Internal Software Error" Message (Doc ID 430302.1)

Last updated on MARCH 24, 2025

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.2.3 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

Server had not actually "crashed" - is still up and running, but is receiving a corrupt message from one particular mobile device approx every 10 seconds, which results in "Internal Software Error" being reported by server at 10-second intervals.

Cause

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In this Document
Symptoms
Cause
Solution

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