Fatal Exception On Accessing Maintain Primary Zone Group Screen (Doc ID 430791.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Price Management - Version 12.0 and later
Information in this document applies to any platform.
***Checked for relevance on 13-Mar-2012***
***Checked for relevance on 10-Oct-2013***


Symptoms

When clicking on the "Zone Structure" and then "Maintain Primary Zone Group" the following error occurs.

Error
com.retek.platform.exception.RetekNetworkException: Server connection failed and retries were not
successful .
exception id: null
Caused by: com.retek.platform.exception.RetekNetworkException:
oracle.oc4j.rmi.OracleRemoteException: com.retek.platform.exception.RetekUnknownSystemException:
java.lang.reflect.InvocationTargetException
exception id: 1178627470240; nested exception is:
com.retek.platform.exception.RetekUnknownSystemException:
java.lang.reflect.InvocationTargetException
exception id: 1178627470240

Caused by: com.retek.platform.exception.InvalidObjectReferenceException:
net.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 3456, of class:
com.retek.rpm.domain.core.bo.DepartmentImpl
exception id: 1178627470240

Cause

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