My Oracle Support Banner

The RDC CRF Pages Can Not Be Opened In PDF MODE (Doc ID 431705.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle RDC, when  you try to open a page in PDF mode, some error message boxes appear and OC RDC stays in this state. You have to close the OC RDC window by Windows Task Manager.

Installed programs:
-Jinitiator 1.1.8.25.
-Adobe Reader version 6.0.0 19/05/2003
-OPA PDF Plugin version 45143.1.


Errors are:
-------
Loading Data ...Please stand by

"410 Gone"

"An unsupported operation was attempted."

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.