ATP Processing Error ORA-01422 Exact Fetch Returns More Than Requested Number Of Rows

(Doc ID 436227.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Global Order Promising - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to to schedule the sales order lines, the following error occurs:

ATP PROCESSING ERROR

Session file shows:

PROCEDURE get_delivery_lead_time
org from: 32765 to:
loc from: to:
instance from: 1 to: 1
customer id: 133185 site_id: 490042
supplier id: site_id:
session_id: 1694961
partner_site: 490042
ship method: STANDARD

Schedule: error := ORA-01422: exact fetch returns more than requested number of rows
Schedule: Select EXCEPTION KR: others
Schedule: error := ORA-01403: no data found
ORA-01422: exact fetch returns more than requested number of rows

The issue can be reproduced at will with the following steps:
1. Enter Order
2. Query Sales Order or enter new order.
3. While trying to book order or scheduling or checking availability, error occurs.

Cause

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