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FAQ - Understanding the ATP Results and the Availability Window of the Sales Order Form (Doc ID 436771.1)

Last updated on JANUARY 11, 2023

Applies to:

Oracle Advanced Supply Chain Planning - Version 11.5.9 and later
Oracle Order Management - Version 11.5.9 and later
Information in this document applies to any platform.


Due to many questions about the ATP Date Results in the Availability Window in Order Management, the Advanced Resolution team for ATP has produced this FAQ to help users and engineers understand and check results and answer related questions.

This will show how to get into the details of the results and explain several of the common questions and issues encountered in ATP and related Data Collections functionality.

This note will be updated as we find more common issues that may be useful to address in this format.

In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).
Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Questions and Answers

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In this Document
Questions and Answers
 How Can I Drill Into ATP Availability Results to Understand ATP Scheduling Date?
 Example -Why can't I ship my sales order today when I have enough on-hand?
 How Can We Avoid The Error: Scheduling Failed. Cannot Meet Request Date or Latest Acceptable Date: Material Available Date (DD-MON-YY)
 Why is Discrete Job Or PO Supply Available Today, But Not Available for ATP On the Next Day?
 Can I build and ship an ATO Today? ATP Returns results of today + 1 day for item I can build in 1 hour and ship today.
 How can I ship it today, when I cannot schedule the order?
 How are the results calculated for the On-Hand and Reservable in Availability Window?
 Closed, Canceled, or Wrong Quantity Sales orders showing up in the ATP Supply/Demand and keeping me from scheduling orders. How can I fix this?
 For ATP/CTP Based On Planning Output, How can I get Date for Buy Items in the same way I get Dates for Make Items?
 How Can I get more pegging details? - All I can see in pegging in the top level item and no details
 For ATP/CTP based on Planning Output - How are Dates Influenced by Lead Times, ATP Rules and Planning Time Fence?
 How Can I Setup Calendars To Ship to Customers Only On Certain Days Of The Week?
 How Can I Setup Carrier Transit Calendar and Customer Receiving Calendar?
 Where can I get more information about the error messages that are displayed in the ATP Availability window?
 Why do we get the message 'Try ATP again later'?
 How can I view ATP Supply/Demand results easily OR How to Use /File/Export in Oracle Applications?
 How Can I Setup /File/Export OR /File/Export Fails To Open as an XLS Type File?
 How can we utilize Order Management without this (GOP/ATP) functionality?

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