Fatal Exception Error Received When Launching Retail Price Management After Restarting the Application Server (Doc ID 436912.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Price Management - Version 12.0 and later
Information in this document applies to any platform.
***Checked for relevance on 9-Sep-2013***

Symptoms

On trying to launch Retail Price Management (RPM) from the RPM URL, the login screen is displayed and users are able to log in successfully.  However, when the application server 10g 10.1.3 is stopped by opmnctl stopall and then started up again by opmnctl startall, the login screen is not displayed and instead the following error occurs:

 

Cause

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