My Oracle Support Banner

OC/RDC Log In Screen is not Displayed (Doc ID 437404.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.1 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On RDC 4.5.1:
When attempting to log into RDC, the following error occurs and the login screen is not displayed:

ERROR
java.io.FileNotFoundException: http://<host.domain>/forms60java/f60all_jinit.jar

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Enable Jinitiator Java Console
2. Attempt to log into RDC
3. Error occurs and log in screen is never displayed!

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.