SRP Has A Problem In Creating A Mutex (Doc ID 441960.1)

Last updated on APRIL 20, 2011

Applies to:

Oracle Communications ASAP - Version: 4.4.0 to 7.0.1 - Release: 4.4 to 7.0.0
Oracle Solaris on SPARC (32-bit)

Symptoms

There has been a large ammount of WO in same interval of time, but SRP show the next message:

SRP_ENV3 Server: Fatal Thread Error:Open Server Error # [16382] Severity [15] State [0] Error Text [The configured maximum number of mutexes have already been created.]

SRP cannot to process WOs received.
The ASAP.cfg file is configured with:

MAX_MUTEXES                             = 250              # Max number of mutexes
available to appMAX_REMBUF                              = 15                # Max num of outstanding packets before ack
requiredMAX_REMSITES                            = 10                # Max num of Open Server site
handlersMAX_SERVER_PROCS                        = 512               # Max thread id for application serverMAX_THREADS                             = 300
MAX_USEREVENTS                          = 10

This is message of the logs:

125259.613:367: LOW:Lang Driver              :594 :lang_mgmt.cLanguage Request:
API_MENSAJE_GENERICOTBAUC00137889233PB20TBAUCSE729100166                20040819074600TC   
20040819N000600015214018701813213T00600003226C69D91587E8BEB3A4B582A01CD379FT008500003001T006500003 
5T007500000T050000009CREAR_SIM>> 125259.614:367: LOW:Lang Handler             :608 :lang_mgmt.cLanguage Request
[API_MENSAJE_GENERICO] Received>> 125259.614:367: LOW:lh_EnviarMensajeGenerico :2345:srp_ServGSM.cInicio>>
125259.614:367:PROG:System Event             :2349:srp_ServGSM.cASAP System Event: SYS_INFORecibida WO de CLARIFY
[TBAUC00137889233]>> 125259.616:367:SANE:lh_EnviarMensajeGenerico :2411:srp_ServGSM.cRecibida una peticion language
handler [TBAUC00137889233PB20TBAUCSE729100166                20040819074600TC   
20040819N000600015214018701813213T00600003226C69D91587E8BEB3A4B582A01CD379FT008500003001T006500003 
5T007500000T050000009CREAR_SIM]>> 125259.616:367: LOW:srp_traductor            :5679:srp_varprimit.c>>
125300.520:77:PROG:Fatal Thread Error       :1366:main.cSRP_ENV3 Server: Fatal Thread Error:Open Server Error # [16382]
Severity [15] State [0] Error Text [The configured maximum number of mutexes have already been created.]>>
125300.520:77:SANE:ASC Create Mutex         :139 :asc_mutex.cError: Unable to Create Mutex [TBAUC00137889233]>>
125300.520:77:PROG:System Event             :101 :lock.cASAP System Event: SYS_ERRError: Could NOT Create Mutex to Lock
ASAP Work Order TBAUC00137889233>> 125300.521:77: LOW:ge_bloqueo_orden         :442 :srp_gev.cNo se ha podido bloquear
la orden de trabajo TBAUC00137889233 en SARM>> 125300.521:77: LOW:ge_bloqueo_orden         :448 :srp_gev.cFin>>
125300.521:77:SANE:ge_devolucion_respuesta  :1643:srp_gev.cNo se ha podido bloquear la Orden de Servicio
TBAUC00137889233>> 125300.521:77: LOW:ge_cierre_conexion_SARM  :476 :srp_gev.cInicio>> 125300.521:77:
LOW:SERVER_fin_conex         :3118:srp_utils.c"

Cause

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