Unable To Access The Change Password Utility Page (Doc ID 441975.1)

Last updated on NOVEMBER 03, 2015

Applies to:

Oracle Communications ASAP - Version 4.7.1 to 4.7.1 [Release 4.7]
Oracle Solaris on SPARC (32-bit)
***Checked for relevance on 30-OCT-2013***


Symptoms

Unable to access the Password Policy page and Change Password Utility page when entering these URLs:

https://<IP>:7001/security/PasswordPolicy.jsp
http://<IP>:7001/security/PasswordPolicy.jsp
http://<IP>/security/PasswordPolicy


Error message when entering:

http://<IP>:7001/security/PasswordPolicy

 

Error 404 -- Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:10.4.5 404 Not FoundThe server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.


Error message when entering:

http://<IP>:7001/security/PasswordPolicy.jsp

 

The page cannot be displayed The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings. ------------------------------------------------------------
Please try the following:Click the Refresh button, or try again later.If you typed the page address in the Address bar, make sure that it is spelled correctly.To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP). See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting). Click the Tools menu, and then click Internet Options. On the Connections tab, click LAN Settings. Select Automatically detect settings, and then click OK. Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed. If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0. Click the Back button to try another link. Cannot find server or DNS Error Internet Explorer

Cause

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