"When we try to find a Network Location through User Data fields, appears an errors sequence an the application closes." (Doc ID 443203.1)

Last updated on AUGUST 23, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.2 to 6.0.2
Sun Solaris SPARC (32-bit)
Solaris Operating System (SPARC 32-bit)

Symptoms

Description

The user navigates to Network Locations and on the Network Location Search window, right-clicks the mouse to bring up the popup menu options. One of the menu options (that is disabled) is "User Data."  The user highlights this greyed out (disabled) option with the mouse. Immediately, the application displays three fatal error messages and the application terminates. 

Impact

Client application will terminate and will have to be re-started.

Error Message

The application displays 3 error messages boxes that are fatal and the application terminates. 
The 1st error message is:
Error Number 36.
error text = Name not found accessing external object Property loc_code_format.
....

the 2nd error message is:
Error Number 21.
Error Text = Bad runtime function reference....

the 3rd error message is:
Error Number 2.
Error Text = Null object reference.

Cause

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