You Are Not Able To Run Reports Correctly Via An Objectel Client Running On Citrix Server As ObjectelTemp Directory Is Not Unique (Doc ID 443255.1)

Last updated on AUGUST 10, 2016

Applies to:

Oracle Communications Objectel - Version: 2.7.6 to 2.7.6 - Release: 2.7 to 2.7
Oracle Solaris on SPARC (32-bit)

Symptoms

You are not able to run reports correctly via an Objectel client running on Citrix Server because you cannot make the ObjectelTemp directory unique for each Citrix user.At the moment the ObjectelTemp directory is automatically mapped to the Citrix server 'V' drive, as it is the systemRoot drive.(On a normal client install on a user PC, the 'C' drive would be the systemRoot drive.) This causes problems as multiple users will be writing to the same ObjectelTemp directory, cause the reports to get mixed up, as they will overwrite each others temp data.



Cause

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