Unable to Rehome circuit back to its original port for a recently rehomed port (Doc ID 443256.1)

Last updated on AUGUST 10, 2016

Applies to:

Oracle Communications Objectel - Version: 2.7.9 to 2.7.9 - Release: 2.7 to 2.7
Oracle Solaris on SPARC (32-bit)

Symptoms

Description

"In Objectel Client, we are unable to rehome when we view the circuits from the view facility/circuit option and select 
more than 2 circuits for rehoming. In this case, the Rehome option is disabled. But, rehoming has no issues when we 
select 1 or 2 circuits.A recently rehomed port is tried to rehome again to any port, an error is generated.Problem 
descriptions:1. Select a router/NTU which has multiple customer circuits over the same port that has to be rehomed.2. 
Right click > check for rehome option. Rehome option is disabled. It should be possible to rehome multiple circuits of 
same access type which is not happening. The rehome option is enabled if 1 or 2 circuits is selected at a time, but not 
enabled when more than 2 circuits are selected. Also, if the customer circuit is re-homed to same functional equipment 
but different port, the re-homing is successful. But re-homing it back to its previous port displays an error message 
""Application Error: Unable to store ""Acc circuit id"" circuit"".Steps to reproduce.1. Create an Infrastructure cable, 
Access circuit and customer circuits between Router and NTU Equipment as in the data setup of CR49.2. Rehome NTU to 
different port of the same Router. The Rehoming is successful.3. Now try to rehome it back to the NTU. An application 
error ""Unable to store 'Acc circuit id' circuit"" is generated and rehoming is not possible."

Impact

Rehoming circuit can not be done.

Error Message

None


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms