Encounter Non supported character set: oracle-character-set-852 when creating order in OMS (Doc ID 443298.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Communications Order and Service Management - Version 2.6.4 to 2.6.4 [Release 2.6]
Microsoft Windows (32-bit)

Symptoms

Description

I log in oms web client. When I create a new Order and save it, the error message is : 
Non  supported character set: oracle-character-set-852

Does OMS ask specifically for the  Oracle character set?  Why can the oms administrator 
save data successfully but the oms web client fail? "

Impact

None

Error Message

Non supported character set: oracle-character-set-852

Cause

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