Missing interfaces after device reload and rediscovery (Doc ID 443559.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Communications IP Service Activator - Version 4.1.3 and later
Information in this document applies to any platform.

Symptoms

Upon a device discovery the subinterfaces all showed up as missing (grayed out in the IPSA UI). They re-appeared as interfaces at the same hierarchy level as their parent main interface. The device will then show the "remove missing interfaces" from its right click menu in the IPSA UI. Potentially this could cause services to be removed from the device and consequential loss of network services.

Changes

A cisco device reload

Cause

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