Sarbanes-Oxley Solution: "COM object not valid or not registered" Error in Browser (Doc ID 445704.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Governance, Risk and Compliance Manager - Version: 7.5.0 to 7.8 - Release: Stellent to Rel 12
Information in this document applies to any platform.

Symptoms

You can log into the GRC Manager application with no problems. However, when you click on one of the navigational links (All Processes, Add New Process, etc.), you see an error in the browser stating:

COM object with CLSID {033D30F6-2507-4A0A-9EDB-E4343847BF4F}is either not valid or not registered. in CMSSearch.New: in SoxSearch.Execute: Login=ICAdmin Transform=c:\intepub\wwwroot\StellentSOS\XSL.

at SoxDocMgmt.SoxBase.handleException(String Message, Exception ex, Int32 Severity)
at SoxDocMgmt.SoxSearch.pNew(String strLogin, String TransformPath)
at SoxDocMgmt.SoxSearch..ctor(String strLogin, String TransformPath)
at SoxNav.ViewBPCovers.a()
at SoxNav.ViewBPCovers.d(Object A_0, EventArgs A_1)

Cause

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