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Receiving java.lang.OutOfMemoryError In Tomcat Log. (Doc ID 453260.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.1 and later
Information in this document applies to any platform.
***Checked for relevance on 11-Feb-2013***

Symptoms

On 7.1 in Test:
When attempting to access the collaborator workbench with 14 users, the collaborator workbench
does not open and the following error occurs in the Tomcat webserver log over and over again:

2007-08-01 08:57:27 StandardWrapperValve[jsp]: Servlet.service() for servlet jsp threw exception
java.lang.OutOfMemoryError

With about 2-3 users they can login to the collaborator workbench successfully. Bouncing the webserver
several times does not have any effect. The database is running on its own server (quad
core with 8 gigs, 9 spindle SAN). App Server/tomcat is running also on a quad core with 8 gigs.
The taskmgr.exe reported that app server never exceeded 25% and had 6.9 gigs available.

STEPS
The issue can be reproduced at will with the following steps:
1. Start the Tomcat Webserver
2. Attempt to login to the Collaborator Workbench with several users

Cause

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In this Document
Symptoms
Cause
Solution

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