When Register an Account on CCB Web Self Service (WSS) The Error - White Spaces Are Required Between PublicId And SystemId - Occurs (Doc ID 453439.1)

Last updated on JULY 19, 2010

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 and later   [Release: 2.1 and later ]
Information in this document applies to any platform.

Symptoms

After Installation Self Service for CC&B 2.1.0 (WebLogic) tried to Register Account. Received message “White spaces are required between publicId and systemId.”

Web Self Service Configuration - WebLogic for CC&B 2.1.0

Cause

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