FRM-40512, FRM-40735 When Entering Data Into The 'Adverse Event Term' Field (Doc ID 454722.1)

Last updated on MAY 07, 2014

Applies to:

Adverse Event Reporting System - Version 4.5.1 and later
Information in this document applies to any platform.

***Checked for relevance on 22-FEB-2010***
***Checked for relevance on 28-JUL-2011***
***Checked for relevance on 07-MAY-2014***


Symptoms

AERS 4.5.1

When trying to enter data into the 'Adverse Event Term' field on the Central Triage New Case screen as well as when entering an event on the Events tab for an existing case the following errors are being received:

FRM-40512: ORACLE error: unable to issue SAVEPOINT command.

FRM-40735 WHEN-VALIDATE-ITEM trigger raised unhandled exception

ORA-03113. ORA-01403: no data found. You need to exit the application.

Cause

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