Sellable Packs Created in Retail Merchandising System (RMS) Not Flowing via Retail Integration Bus (RIB) to RWMS (Doc ID 461417.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Warehouse Management System - Version 12.0.1 to 12.0.5 [Release 12.0]
Oracle Retail Warehouse Management System - Version 12.0.4 and later
Information in this document applies to any platform.
Checked for relevance Dec-2013

Symptoms

Some of the items downloaded from Retail Merchandising System (RMS) to Retail Warehouse Management System (RWMS) v12.0 are failing in Retail Integration Bus (RIB).  The download is currently creating an entry in the RIB hospital.


Steps to Reproduce
:

1. In RMS -New Item screen
        a. Item Type - Complex Pack
        b. Sellable - Yes
        c. Orderable -No
2. Select the relevant department, class, and subclass.
3. Carry out the standard item creation steps.  Enter the pack details as the components to be included in the pack.
4. Click the Retail By Zone option to associate the pricing info to the item.
5. Submit the item and approve it.

A message is written to the RIB hospital for the item failing to load in RWMS.

Cause

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