PSUB Jobs Failing With 'Error Creating Dir...'

(Doc ID 461476.1)

Last updated on MARCH 15, 2012

Applies to:

Oracle Clinical - Version: 4.5.1 and later   [Release: 4.5.1 and later ]
Information in this document applies to any platform.
***Checked for relevance on 16-FEB-2010***
***Checked for relevance on 15-Mar-2012***


On OC 4.5, when attempting to run Data Extract View Batch Jobs, the following error occurs:

Creating dir cp126_00_02_03
Error creating dir cp126_00_02_03
Returned status = -1
ERR level 1
Create account failed.
ERR level 1
Error when calling create_account


Steps To Reproduce:

  1. Run the Data Extract (DX) Batch Job
  2. Notice that it will fail - Batch Job status will be FAILURE
  3. Review the error displayed in the corresponding Batch Job output file.

The issue can be reproduced at will with the following steps:


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms