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PSUB Jobs Failing With 'Error Creating Dir...' (Doc ID 461476.1)

Last updated on JULY 09, 2019

Applies to:

Oracle Clinical - Version 4.5.1 and later
Information in this document applies to any platform.

Symptoms

On OC 4.5, when attempting to run Data Extract View Batch Jobs, the following error occurs:

ERROR
Creating dir cp126_00_02_03
Error creating dir cp126_00_02_03
Returned status = -1
ERR level 1
create_account
Create account failed.
ERR level 1
maintain_account
Error when calling create_account

 

Steps To Reproduce:

  1. Run the Data Extract (DX) Batch Job
  2. Notice that it will fail - Batch Job status will be FAILURE
  3. Review the error displayed in the corresponding Batch Job output file.

The issue can be reproduced at will with the following steps:

Cause

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In this Document
Symptoms
Cause
Solution

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