ORA-12514 Error When Launching Business Modeler Via Collaborator Workbench (Doc ID 461778.1)

Last updated on JANUARY 08, 2015

Applies to:

Oracle Demantra Demand Management - Version 7.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 07-Aug-2013***


Symptoms

On 7.1.1 in Test:
When attempting to access the Business Modeler from the Collaborator Workbench/Planning
Applications the following error occurs.

Can't connect to database ORA-12514: TNS:listener does not currently know of service requested in
connect descriptor

Users can access the Business Modeler using modeler.exe executable

STEPS
The issue can be reproduced at will with the following steps:
1. Login to the Collaborator Workbench
2. Select the dropdown for Planning Applications
3. Select Business Modeler from the list of values
4. Error occurs

Cause

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