CCB Cannot Install CR Oracle ODBC Driver for Crystal Reports (Doc ID 461789.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 and later   [Release: 2.1 and later ]
Information in this document applies to any platform.

Symptoms

We built a new Business Objects Enterprise Server which hosts Crystal Reports. We downloaded the CR for Oracle ODBC driver from Business Objects' website and installed the ODBC driver. When create the ODBC driver, it is not available.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms