Fatal Exception Occurs When Selecting Zone Group In RPM Screens (Doc ID 461855.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Price Management - Version 12.0.4 and later
Information in this document applies to any platform.
***Checked for relevance on 21-Aug-2011***
***Checked for relevance on 05-Dec-2013***

Symptoms

A fatal exception is thrown when selecting zone group 1 in any Retail Price Management (RPM) screen.

ERROR
Caused by: com.retek.platform.exception.RetekNetworkException:
oracle.oc4j.rmi.OracleRemoteException: com.retek.platform.exception.RetekUnknownSystemException:
com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: Failed to
lazily initialize a collection
[method=com.retek.rpm.app.zonestructure.service.ZoneGroupAppService.readZoneGroup,
params=com.retek.platform.service.ClientContextcom.retek.platform.bo.IdentifiableReference]
exception id: 1190809818256; nested exception is:
com.retek.platform.exception.RetekUnknownSystemException:
com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: Failed to
lazily initialize a collection
[method=com.retek.rpm.app.zonestructure.service.ZoneGroupAppService.readZoneGroup,
params=com.retek.platform.service.ClientContextcom.retek.platform.bo.IdentifiableReference]
exception id: 1190809818256
.
.
Caused by: com.retek.platform.exception.InvalidObjectReferenceException:
net.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 1000000029, of
class: com.retek.rpm.domain.location.bo.StoreImpl
exception id: 1190809818202

The issue can be reproduced at will with the following steps:
1. Open RPM12.0.4
2. Click on price inquiry -> retrieve item price
3. Select Zone group as 1
    Observe fatal exception

Cause

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