Payment Tool Carry Forward Old Batch Value Into New Batch. (Doc ID 462385.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.0.0.0.0
This problem can occur on any platform.

Symptoms

In Payment Tool, when creating a new batch, it carries forward the Total Batch Amount from previous batch into the new batch.

 

Below is the steps to reproduce the problem scenario:

1. Open Payment Tool.

2. Import a payment batch with payment file(.pmt format), for example, the "Total Batch Amount" is 20.

      ** the payment file includes a header line of "batch_total".

3. Submit the payment and close.

4. Select "New" from "File" menu, it brings the "Configuration Batch" window. Here, the "Total Batch Amount" is shown as 20.

      ** In this step, expecting the "Total Batch Amount" is shown with default value of 0.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms