Pricing Center Times Out on PCM_OP_PRICE_GET_PRICE_LIST

(Doc ID 463193.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.
***Checked for relevance on 16-Aug-2012***


When you increase your use of /transition objects from for example 50 objects to over 40,000 objects testnap successfully executes the PCM_OP_PRICE_GET_PRICE_LIST opcode but it takes about 8 minutes to return the output.
In Pricing Center this operation times out after a couple of minutes, and no output is displayed. Additionally the 'new' menu option is disabled indication that a problem exists.

### Steps to Reproduce ###

Create a price plan with 500 /deal and 40,000 /transition objects amongst those deals. Use
testnap to verify the opcode succeeds:
$ testnap
nap(1)> r << xx
nap(1)> 0 PIN_FLD_POID POID [0] /service/admin_client 2 137
nap(1)> xx

Now try File->New in Pricing Center (which calls the same opcode) and wait for the response.You might see that the mouse image switches back to its standard pointer from the sand-timer-icon after a few minutes...and the price plans are never made visible by the GUI.


Increase in number of transition objects used.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms