Multiple Rates Not Handled Correctly For Future Rate Changes On Cycle Forward Event (Doc ID 464080.1)

Last updated on OCTOBER 11, 2012

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 12-Oct-2012***

Symptoms

Brief description

In order to apply a different rate for a monthly cycle forward event we create a new rate tier of highest priority with the new rate on the same balance impact resource. Define the start and end timestamps for the new tier. System uses always only the rate of the first tier and calculates charges up to the end timestamp of the first tier. 

Steps to Reproduce

  1. Create a new account by purchasing the plan which has 2 rate tiers on 09/14/07. 
  2. A charge of 6.723 will be calculated for the time period 09/14/07 - 09/29/07. 
  3. The time period of 09/30/07 - 10/14/07 will never be charged even if we run the pin_bill_accts utility.

Cause

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