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Protection message received when opening a Pdf CRF in RDC (Doc ID 464190.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.1 and later
Information in this document applies to any platform.


-- Problem Statement:
On RDC 4.5.1:
When attempting to open a PDF eCRF in RDC, the following error occurs:

"to facilitate protection, file download is blocked. Click for other options.."

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Enter in http:servername/opa45/rdclauncht.htm
2. Click login and enter in RDC mode
3. Select study and patient
4. Click on a form
5. Error occurs!


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