Protection message received when opening a Pdf CRF in RDC
(Doc ID 464190.1)
Last updated on DECEMBER 04, 2019
Applies to:
Oracle Clinical Remote Data Capture Option - Version 4.5.1 and laterInformation in this document applies to any platform.
Symptoms
-- Problem Statement:
On RDC 4.5.1:
When attempting to open a PDF eCRF in RDC, the following error occurs:
ERROR
"to facilitate protection, file download is blocked. Click for other options.."
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Enter in http:servername/opa45/rdclauncht.htm
2. Click login and enter in RDC mode
3. Select study and patient
4. Click on a form
5. Error occurs!
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |