AERS Application Freezes When Scrolling (Doc ID 465246.1)

Last updated on MAY 06, 2015

Applies to:

Adverse Event Reporting System - Version 4.5.2.37 and later
Information in this document applies to any platform.
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***Checked for relevance on 01-Mar-2010***
***Checked for relevance on 10-AUG-2011***
***Checked for relevance on 06-May-2015***
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Symptoms

On AERS 4.5.2 when a user scrolls continuously in the application, it causes the application to freeze.

The only way to get out of the application is to kill the session via windows task manager.

Cause

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