My Oracle Support Banner

Configured Reconnect Sev Template Not Selected On Cancellation Of Severance (Doc ID 465421.1)

Last updated on NOVEMBER 02, 2007

Applies to:

Oracle Utilities Customer Care and Billing - Version: 1.5.15
This problem can occur on any platform.


When the Severance Process is canceled the Reconnect Severance Algorithm that selects the
Reconnect Severance Template is not always selecting the Severance Process Template associated
with the canceled Severance Process Template.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.