Customer Center : Payment Transaction ID Field Missing (Doc ID 465438.1)

Last updated on APRIL 21, 2008

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.2.1
This problem can occur on any platform.

Symptoms

In version 6.5 of Customer Center, there was a Transaction ID (PIN_FLD_TRANS_ID) field visible in the Payment details page (Payments tab->click on a payment hyperlink). This is no longer visible in version 7.2.1

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms