Unable To Drill Down On Cdr Details Via Suspense Management Center (Doc ID 470443.1)

Last updated on JANUARY 24, 2012

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.0.0.0.0 and later   [Release: 7.0.0 and later ]
Information in this document applies to any platform.
***Checked for relevance on 24-Jan-2012***

Symptoms

Users are not able to drill down cdr details (e.g ASS_GSMW_EXT ) using new version of Suspense
Management Center (Patch <<6169199>>).

STEPS
The issue can be reproduced at will with the following steps:
1. Suspend a GSM CDR and load it into the suspense manager.
2. Search the loaded record in the suspense manager .
3. Select Option View All Fields from the Actions Tool Bar .

.

Cause

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