Last updated on SEPTEMBER 01, 2016
Applies to:Oracle Utilities Customer Care and Billing
Oracle Utilities Mobile Workforce Management - Version: 126.96.36.199 to 1.4.5 [Release: 1.4 to 1.4]
Information in this document applies to any platform.
Workorder completion messages sent from Oracle Utilities Mobile Workforce Management (MWM) as a message 53' are not successfully received and processed by Oracle Utilities Customer Care and Billing (CC&B).
The error is identified by the following message with occurs in the Router.exe trace log after details of the outgoing SOAP message:
INFO¦13:22:42¦2468¦Web Service Thread failed to send message 53 to destination CCB (XThreadWebService::Thread)
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