MWM v1 Integration Failed to Successfully Send Outgoing Message to CC&B
(Doc ID 473033.1)
Last updated on APRIL 24, 2018
Applies to:Oracle Utilities Customer Care and Billing - Version 2.1.0 and later
Oracle Utilities Mobile Workforce Management - Version 18.104.22.168 to 1.4.5 [Release 1.4]
Information in this document applies to any platform.
Workorder completion messages sent from Oracle Utilities Mobile Workforce Management (MWM) as a message 53' are not successfully received and processed by Oracle Utilities Customer Care and Billing (CC&B).
The error is identified by the following message with occurs in the Router.exe trace log after details of the outgoing SOAP message:
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