"ITEM_TRIGGER" Trigger Is Obsolete on 7.3 (It Will Cause Billing Problem) (Doc ID 473468.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.
This problem applies to upgrade from any release to 7.3.
Checked for relevance on 07-Jan-2011


Symptoms

ITEM_TRIGGER in the Portal 7.3 database is not getting upgraded, It still has the old Portal script. Due to this problem, a user who has upgraded from a previous release to 7.3 is not able to bill any customer in Portal 7.3.

Steps to Reproduce

1) Create a customer account with Customer Center
2) Bill the customer

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms