FRM-40505 Oracle Error: Unable To Perform Query (Doc ID 549173.1)

Last updated on AUGUST 07, 2015

Applies to:

Adverse Event Reporting System - Version 4.5.2 and later
Information in this document applies to any platform.
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***Checked for relevance on 08-Feb-2010***
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***Checked for relevance on 28-JUL-2011***
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***Checked for relevance on 13-Feb-2014***
***Checked for relevance on 07-Aug-2015***

Symptoms

When accessing the AERS Application you receive the following error:

ERROR
FRM-40505 Oracle Error: Unable to perform query.
ORA-00000: Normal, successful completion



Once you select 'OK' the case opens successfully however when navigating to the Submissions Tab, the screens are not refreshing correctly.

.

Cause

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