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What is patch 6033654 (iPatch 4.5.1.54 ) supposed to fix? (Doc ID 549340.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.2 and later
Information in this document applies to any platform.

Goal

What is patch 6033654 (iPatch 4.5.1.54 ) supposed to fix?

The page (Pdf) in RDC IS NOT OPENING because "Use only certified plug-ins" is checked.

Patch 6033654 was applied (iPatch 4.5.1.54 )

From note 443425.1 "OC Release 4.5 iPatch 4.5.1.54 Release Notes for patch 6071140"

Bug 6033654
Before
The method in which the Acrobat 8 installer sets the "Use only certified plug-ins" value
to on by default at the time Acrobat 8 is installed differs from previous versions of Acrobat.
Customers must have "Use only certified plug-ins" unchecked to use RDC PDF and were forced to manually
uncheck the value in order to use the RDC PDF plug-in with Acrobat 8.

After
The RDC PDF plug-in installer was modified to uncheck the "Use only certified plug-ins"
value so that customers do not have to manually uncheck the value if using Acrobat 8.

However, after the patch the RDC PDF Plug-in is NOT unchecking the "Use only certified plug-ins"
value, so when you click on the CRF to open in the PDF format, it is not opening.

Solution

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In this Document
Goal
Solution
References


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