Voucher Admin Center Requires Inserting A Disk Into Drive (Doc ID 549504.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3
This problem can occur on any platform.

Symptoms

In the Voucher Administration Center, the order for the vouchers is created.
The size is defined as the number of batches =1. After saving the order, it is displayed with zero
size (Total vouchers=0, Number of batches = 0). The number of batches is corrected to 1 and then
saved.
The message appears: "Changes committed successfully".
Then the Vendor request generation is chosen.
The window for directory selection appears.
After selecting the directory on the hard disk the message is displayed:

"Selected directory
E:\.... Do you want to generate files in the selected directory?".

After confirmation the next message is displayed: "Please insert a disk into drive". After
pressing "Ok" button the message window is closed and file is not created.


.

Cause

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