Workorders in Oracle Utilities Mobile Workforce Management (MWM) Are Updated While In OnSite Status and Removed from the Mobile Workstation (MW) (Doc ID 549692.1)

Last updated on MARCH 24, 2025

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.4.2.5 and later
Information in this document applies to any platform.
Onsite Status
Void Status
DHTSVINI
AllowMfUpdateOnSiteOrder
AllowMfVoidOnSiteOrder

Symptoms

Orders are being updated from the host CIS system while in an ON-SITE status so field technicians work the order and then find it is deleted from their Mobile Workstation (MW).

Cause

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In this Document

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Workorders in Oracle Utilities Mobile Workforce Management (MWM) Are Updated While In OnSite Status and Removed from the Mobile Workstation (MW) (Doc ID 549692.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!