Workorders in Oracle Utilities Mobile Workforce Management (MWM) Are Updated While In OnSite Status and Removed from the Mobile Workstation (MW) (Doc ID 549692.1)

Last updated on AUGUST 25, 2010

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.4.2.5 and later   [Release: 1.4 and later ]
Information in this document applies to any platform.
Onsite Status
Void Status
DHTSVINI
AllowMfUpdateOnSiteOrder
AllowMfVoidOnSiteOrder

Symptoms

Orders are being updated from the host CIS system while in an ON-SITE status so field technicians work the order and then find it is deleted from their Mobile Workstation (MW).


Cause

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