Parent Account Is Not Being Charged For Child Account When Moved To Hierarchy On Billing Day Of Child (Doc ID 550006.1)

Last updated on OCTOBER 10, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

(Checked for currency on 19-Jun-2012)

Parent account is not being charged for the child account when you move the child
account under parent account on the billing day of child account.

 

Example:

When you move the credit card child account under a credit card parent account on the bill day of child and make the pay type as 'paid by parent', it first creates a bill for child account and applies cycle fees and then changes the child billinfo to reflect parent's ar billinfo etc. Therefore this bill is sitting on child account and never gets collected by parent account. Since child's payment is changed as Subordinate paid by parent, this bill is neither charged to child  nor parent..

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms